ConnectSuites for Hospitality
One Place for the Whole Stay.
ConnectSuites is a guest app carrying the hotel’s own name. Guests plan their arrival, book dining and spa, and find what is on tonight. Hotels sell more of what they already offer.
Hotel Revenue
Revenue Beyond the Room.
Guests already plan to spend on dinner, the spa and the destination. Most of that spend leaves the property because nobody asked at the right moment. The app asks, in the hotel’s voice, while the guest is still deciding.
- Room upgrades, early arrival and late checkout
- Dining reservations, bar events and in-suite service
- Spa treatments, cabanas and wellness bookings
- Meeting rooms and private event spaces
- Tours, transfers and partner experiences nearby
No extra work for the front desk. Requests land with the team that handles them.
Tonight at the Casa Marena Hotel
The Platform
The Hotel’s Name on It, Not Ours.
The guest app is white-labeled to the property. Colors, photography and tone follow the hotel. Guests see the hotel’s name, not ConnectSuites.
- Property guide, hours and house information
- Dining, spa and experience booking
- Service requests routed to the right team
- Messages and updates during the stay
- Return-stay offers after checkout
Groups & Events
Weddings, Conferences and Teams.
A group gets its own space inside the hotel app. Organizers post the schedule once. Attendees stop asking the front desk where to be.
- The agenda, times and meeting rooms in one place
- Arrival and transportation instructions
- Announcements when plans change
- Group dining, activities and excursions
- A short list of places worth walking to
Groups bring more than room nights. Room blocks turn into dinners, event space, transfers and excursions when attendees can see and book them in the same place they check the schedule.
Before the Guest Arrives
Know Before You Go.
Most pre-arrival calls ask the same five questions. Answer them once, in the app, and the guest arrives already settled.
- Check-in times, parking and valet
- Getting there, transfers and travel time
- Breakfast, dining hours and reservations
- Meeting locations and venue maps
- Upgrades and treatments guests can book early
The same screen is a good place to show a suite upgrade or a spa time, while the guest is still planning the trip.
Guest Journey
Three Moments That Matter.
- 01
Before the Stay
Guests get arrival details, book a table or a treatment and settle questions before they pack.
- 02
During the Stay
Dining, spa, service requests and what is happening tonight sit one tap away.
- 03
After the Stay
The hotel stays in touch with return-stay offers and reasons to come back.
Integration
Built to Sit Alongside the Systems You Run.
We are building an integration layer for property-management, reservation and operations systems. The goal is simple: current stay status, service activity and approved folio charges, without double entry.
Hotel Systems
Property management, reservations and operations.
ConnectSuites
The layer in between, built for hotels.
Your Guest App
The hotel's own app, on any device.
Put Your Hotel’s Name on It.
We are running early pilots with a small number of independent and boutique properties. If that sounds like your hotel, we would like to talk.